Small companies typically get started purchasing software apps for very specific short-term needs. The accountant or bookkeeper needs an accounting system. The services director needs a project management system. The marketing director needs an email system. The sales person needs a quoting tool. Over time, as the company grows, more personnel and more software apps are added. The result is … Read More
CRM Selection – Why choosing a CRM Partner is so important
Unless you have a team of experienced CRM developers and implementation specialists on staff, you should always work with a CRM Partner. Attempting a do-it-yourself CRM software purchase online is one of the riskiest moves you can make (with a quick Google search, you will discover that most do-it-yourself CRM projects fail). Likewise, attempting to manage the enhancement and customization … Read More
Digital Trophies and Competition Drive Results: Improving our Performance Through Gamification
Gamification used to make me roll my eyes. We’re adults doing a job – could cartoon characters and a digital badge really motivate me? For the first 45 days after I received it, I used my FitBit regularly: tracking food, water, and exercise until the novelty wore off. It was untouched for a year until last week. Struggling with tiredness, … Read More